Services

Consumer Experience and Engagement

Consumer Experience and Engagement

Organisation and Service Audits

Elevate, transform and align: Consumer experiences and meaningful engagement.

A comprehensive audit of your organisation’s internal systems and processes

Delivering safe and quality care to meet your Approved Provider responsibilities and obligations is crucial for the success of your organisation.

Organisation and Service Audits tailored to your facility or organisation.

Compliance Assessment

We undertake a complete compliance assessment against Aged Care Quality Standards.

Analysing operational and/or leadership risks

We undertake a complete compliance assessment against Aged Care Quality Standards.

Systems and Processes review

We undertake a complete compliance assessment against Aged Care Quality Standards.

A feedback framework when you need it most

Organisations choose Anchor Excellence when:

Their home care or residential aged care accreditation is on the horizon
An Independent progress feedback reports identifies new safety and compliance risks.
A transformation agenda or remediation plan is underway
The facility receives a Notice of Non-compliance with the Aged Care Quality Standards
An understanding of the workforce demand with AN-ACC is required
Clarity on governance is required to give confidence in their current approaches towards accreditation

What’s included?

Complete Aged Care Quality Standards compliance risk assessment.
Review of information systems and technology systems
Complete environment review
Sample review of High Impact Risk Consumers, Quality Indicators and Clinical Governance.
Review of the current Continuous Improvement Plan
Consumer engagement feedback

A record of impacting success

5,000+

Anchor Academy Graduates

13,000

Result title

25

Result title

Why Anchor Excellence?

Anchor Excellence enables aged care leaders – boards, executives, managers – to strengthen their capability, align to the new industry dynamics, and deliver sustainable businesses.

Responsive

We are there for our clients when they need us

Authentic

We are genuine and always reflect our true selves

Collaborative

We work collaboratively with our clients and stakeholders

About Anchor Excellence

Results are one conversation away

Be confident in your organisations compliance. Contact our specialist team to learn the next steps towards success

Frequently Asked Questions

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